Customer Service

Help and Support

Our dedicated team of experienced staff is committed to serving the diverse needs of WCA eCommerce members across the globe. With offices in 12 strategic locations including Amsterdam, Bangkok, Delhi, Dubai, London, Manchester, Miami, Mumbai, Abidjan, Mombasa, Shanghai, and Shenzhen, we provide around-the-clock support across all time zones.

Africa

United States 

Thailand

Europe

China

Middle Eastern 

South America

Elevate Your Logistics with World-Class Support

Customer Services

Join WCA eCommerce and unlock a vast network of global expertise, tailored personalized support, and high-quality top-tier resources meticulously tailored to meet your unique requirements, no matter how specific or complex they may be. Reach new heights with our unparalleled range of services and global connections, providing you with the tools and opportunities to thrive in the ever-evolving global market. Don’t miss out on the chance to elevate your business to greater heights by becoming a part of our dynamic and diverse community of experts and innovators. Join WCA eCommerce today and experience the difference for yourself.


Expert Recommendations

WCA eCommerce staff are dedicated to ensuring every member maximizes their benefits. They offer impartial recommendations and introduce members to the most suitable partners for any shipment, leveraging their extensive knowledge of WCAworld companies.


Global Support Network

WCA eCommerce members have access to a team of membership support staff in 12 regional offices worldwide. Each office is managed by experienced WCAworld executives who provide full support and assistance to members.


Comprehensive Resources

With nearly 100 full-time staff, WCA eCommerce offers unparalleled support across IT, marketing, graphic design, accounting, event planning, and more. This extensive manpower is entirely devoted to maintaining and enhancing member services and benefits.

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